CCG Catalyst, a management consulting firm offering strategic advice to banks, has been selected to serve on the panel, ‘How Banks Can Utilize Analytics to Support Innovation, Transformation and Disruption,” at American Banker’s Banking Analytics Symposium. The panel will focus on how banks can ensure the most profitable mix of channel use; gaining a more comprehensive view of channel performance based on both customer transactions and customer behavior; optimizing the customer experience through multi-channel interactions with the customer; and supporting innovation, transformation and disruption by improving operational efficiency and service levels across customer channels.
Paul Schaus, president, CEO and founder of CCG Catalyst, will participate on the panel during this session. Other panelists include: Trevor Knott, head of services at Saylent Technologies, Inc, and Ben Wallace, executive vice president of operations and technology at Orrstown Bank.
Monday, Oct. 5, 2:30 p.m. EST
American Banker’s Banking Analytics Symposium
Renaissance Boston Waterfront Hotel
Sarah Wroble, 678-781-7236 (firstname.lastname@example.org)