Managed service vendors for bank IT departments deliver specialized solutions to manage IT infrastructure, cybersecurity, compliance, and operational support for financial institutions. These platforms handle critical tasks such as network monitoring, cloud hosting, help desk support, vulnerability management, and compliance with financial regulations (e.g., FFIEC, GLBA). They enable banks to enhance security, reduce costs, and ensure regulatory adherence while scaling IT operations. These services are especially crucial for community and regional banks aiming to compete with larger institutions without extensive in-house IT resources.

What’s Going On in Managed IT Services for Banks & Credit Unions

In 2025, managed IT services for banks are experiencing strong demand due to rising cyber threats, stricter regulatory requirements, and the push for digital transformation. Community banks (assets under $10B) have increased IT outsourcing by approximately 17% compared to 2024, driven by the need for cost-effective cybersecurity and operational efficiency per Community Banking Industry 2025 Outlook | CSI. Key trends include AI-powered security monitoring, hybrid cloud adoption for scalability, and automated compliance tools to meet FFIEC and GLBA standards. Vendors are prioritizing API integrations for seamless connectivity with core banking systems and real-time analytics for proactive risk management. Recent regulatory updates, including enhanced FFIEC cybersecurity guidelines, underscore the importance of compliance-focused solutions. Third-party managed service providers (MSPs) are increasingly leveraged to outsource IT functions, freeing banks to focus on core activities. Legacy system gaps are being addressed through modernization, unified dashboards, and support for multi-cloud environments.

Managed Service Vendors Snapshot

This list is not exhaustive and does not include all vendors in the space—if you are a vendor not featured here, please contact us so we can consider updates.

• UFS (UFS Technology): Exclusively serves community banks with managed IT services, private cloud hosting, cybersecurity as a service, core banking solutions, and advisory services. Emphasizes compliance, efficiency, and scalability. Targets community banks nationwide. Features tailored IT support and robust security. ufstech.com
• FIS (Fidelity National Information Services): Offers comprehensively managed IT services, including infrastructure management, network monitoring, cybersecurity, and vulnerability patching. Targets global banks and financial institutions. Provides API integrations and scalable solutions for non-core customers. www.fisglobal.com
• ATI Solutions: Delivers managed IT services for community banks and credit unions, focusing on cybersecurity, FFIEC compliance, cloud solutions, and IT infrastructure support. Targets smaller financial institutions. Offers cost-effective, secure solutions. www.atisolutions.com
• BankOnIT: Specializes in outsourced IT infrastructure, security, and support for community banks, focusing on cybersecurity and operational efficiency. Targets community banks. Provides compliance-driven, tailored solutions. www.bankonitusa.com
• Jack Henry & Associates: Provides managed IT services, cloud hosting, and cybersecurity solutions alongside core banking systems. Serves both core and non-core customers. Targets community and regional banks. Includes payment processing and risk management via ProfitStars. www.jackhenry.com
• Dataprise: Offers managed IT services with a focus on cybersecurity, cloud management, and FFIEC compliance. Targets banks expanding IT capabilities. Features 24/7 monitoring for enhanced security. www.dataprise.com
• Fiserv: Delivers cloud-based managed services for IT infrastructure, automation, and cybersecurity. Targets banks of all sizes. Supports digital transformation and regulatory compliance. www.fiserv.com
• RESULTS Technology: Award-winning MSP providing banking-specific IT compliance, cybersecurity, and managed services. Targets banks and credit unions. Reduces risks and costs with tailored solutions. www.resultstechnology.com
• Locknet Managed IT: Provides managed IT for banks and credit unions, emphasizing FFIEC compliance, security, and efficiency. Targets community financial institutions. Offers scalable IT support. www.locknetmanagedit.com
• Waident Technology: Offers full-spectrum managed IT for regional and community banks, including help desk, cybersecurity, and strategic guidance. Targets banks seeking comprehensive outsourcing. www.waident.com
• CSI (Computer Services, Inc.): Provides managed cloud-hosted IT infrastructure, security, and scalability solutions. Targets banks simplifying IT operations. Offers compliance-focused services. www.csiweb.com
• iuvo Technologies: Offers IT consulting and managed services, including assessments, security, and optimization. Targets financial institutions. Enhances IT performance and compliance. www.iuvotech.com
• Synoptek: Provides managed IT services for financial services, focusing on security, cloud, and IT management. Targets banks reducing risks and costs. Offers scalable solutions. synoptek.com
• Box Lake Networks: Delivers cost-effective managed IT with a focus on compliance and information security. Targets banks and financial institutions. Streamlines IT operations. boxlake.com
• TenHats: Offers comprehensively managed IT support, including cybersecurity, compliance frameworks, and help desk services. Targets banks seeking end-to-end IT solutions. tenhats.com
  
  

What to Look For in Managed Service Vendors

If you are a buyer, ensure you have defined business and functional requirements to align the solution with your specific needs in bank IT management.

• Regulatory Compliance: Robust support for FFIEC, GLBA, and other financial regulations, with automated compliance reporting and audit-ready documentation to ensure regulatory adherence.
• Cybersecurity Capabilities: AI-driven threat detection, vulnerability management, and 24/7 monitoring to safeguard against evolving cyber threats.
• Target Institution Fit: Scalability for community banks (<$10B assets) with cost-effective solutions or regional banks expanding IT capabilities.
• Automation and AI Features: AI-driven analytics, automated patch management, and predictive maintenance to minimize manual tasks and enhance efficiency.
• Core System Integration: Seamless API connectivity with core banking systems (e.g., FIS, Jack Henry, Fiserv) for unified operations, supporting both core and non-core customers.
• End-to-End IT Support: Comprehensive services from infrastructure setup to help desk, cloud hosting, and disaster recovery for operational continuity.
• Third-Party Compatibility: Support for outsourcing to specialized providers or integration with existing IT ecosystems for flexibility and scalability.
  
  

For expert guidance on selecting and implementing these solutions, consider consulting with firms like CCG Catalyst, who specialize in navigating the financial services ecosystem to match your unique requirements.

CCG Catalyst’s Sector Spotlights highlight third-party solutions, products, and the companies that offer them. They provide a snapshot of the innovations, trends, and key players in the financial services ecosystem.