CCG Catalyst

Bank Vendor Management Program Reviews

CCG Catalyst

Bank Vendor Management Program Reviews

Bank Vendor Management Program Reviews

Regulatory agencies require that senior management ensure periodic independent reviews are conducted on the bank’s Vendor Management Program, particularly when a bank involves third parties in critical activities, such as bank core processing, online banking and mobile banking.

CCG Catalyst’s review includes assessing the adequacy of the bank’s process for:

  • Ensuring third-party relationships align with the bank’s business strategy
  • Identifying, assessing, managing, and reporting on risks of third-party relationships
  • Responding to material breaches, service disruptions, or other material issues
  • Identifying and managing risks associated with complex third-party relationships, including foreign-based third parties and subcontractors
  • Involving multiple disciplines across the bank as appropriate during each phase of the third-party risk management life cycle
  • Ensuring appropriate staffing and expertise to perform due diligence and ongoing monitoring and management of third parties
  • Ensuring oversight and accountability for managing third-party relationships (e.g., whether roles and responsibilities are clearly defined and assigned and whether the individuals possess the requisite expertise, resources, and authority)
  • Ensuring that conflicts of interest or appearances of conflicts of interest do not exist when selecting or overseeing third parties
  • Identifying and managing concentration risks that may arise from relying on a single third party for multiple activities, or from geographic concentration of business due to either direct contracting or subcontracting agreements to the same locations

CCG Catalyst will prepare our report for senior management and the Board of Directors that outlines the results of our review and we will make recommendation to adjust the bank’s Vendor Management process, including policy, reporting, resources, expertise, and controls.

CCG Catalyst will also evaluate the effectiveness of the bank’s Vendor Management Program and make recommendations as to:

  • Commencing new or continuing existing third-party relationships
  • Bringing activities in-house
  • Discontinuing activities

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A collaborative perspective guides CCG Catalyst relationships both internally and with clients. We take a long-term view in our relationships. We strive to build bonds founded on respect, caring, honesty, mutual support, and investment. We work together in a manner that is team-oriented, constructive, and challenging.

Meet Our Team
CCG Catalyst
CCG Catalyst

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Phone: +1-480-744-2240  • Contact Us

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Director of Digital Strategy

Tony Lazare, Digital Technology Manager


Tony Lazare is the Digital Technology Manager. He has 20 years of extensive experience overseeing all aspects of an IT department, including web development, internal development, database management and reporting, quality assurance, and release management. Tony is a dedicated leader with outstanding technical and management skills and a proven track record of success developing and executing IT.

Tiana Brown, Principal


Tiana Brown is one of the Principals at CCG Catalyst. She has more than 10 years of experience in client services, financial services, operations, and consumer and mortgage lending. Her financial services expertise is comprised of both internal and external engagements. She has strategically coached clients at the organizational, leadership and operational level.

As Principal, Tiana’s subject matter includes internal operations, business processes, as well as risk associated with payment and consumer lending processes and structure. Her consulting skills and her depth of knowledge of financial services affords her the ability to guide and work with banks and fintechs to execute strategic plans that result in successful and sustainable outcomes.

John Peckham, Principal


As a Principal at CCG Catalyst, John Peckham has over 25 years as a trusted advisor to the financial services industry. John is a proven senior level executive, with demonstrated success directing business transformation and delivering impactful results within the digital, technology and fintech space.

As bank consulting leader, John has guided clients in banking, fintech, insurance, credit, as well as, both established and start-ups in creating, building, deploying, and excelling at technology based “disruption” of the established financial services industry

Before joining CCG, John held executive and board-level positions in a variety of companies. His banking experience ranges from community to top 100 banking institutions and has held several leadership positions in his tenure.

Kate Drew, Director of Research


Kate Drew is the Director of Research at CCG Catalyst. Her decade of professional experience includes leading data-driven research projects, creating fintech industry thought leadership, and managing editorial content for publications including Business Insider Intelligence and The Value Line Investment Survey.

At CCG, Kate spearheads client-facing research projects on fintech topics including open banking, digital channels, payments, lending, blockchain, artificial intelligence, digital wealth management, and others. She leverages quantitative data as well as conducts field study based on desk research, conference and event findings, and interviews with prominent industry leaders at fintechs, banks, and other financial and nonfinancial institutions. Her research brings voices into data and provides perspectives informed by real experience inside of financial services companies.

Miranda Jenkins, Chief Operating Officer


Miranda Jenkins is the Chief Operating Officer (COO). As a financial professional with more than 10 years of experience, she has assisted and lead strategic planning, analysis, operational management, and technology development work in private equity and hedge funds in the US, Europe, and Asia. She has handled operations of various funds including cash management, hiring, staffing, strategic goal setting, budgeting, technology development, and planning and implementation.

As COO, Miranda works with colleagues across the firm to execute on the overall vision and is responsible for the daily operation of the company. Her uniquely comprehensive background affords her to advise CCG Catalyst and its clients on operational and strategic initiatives.

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