Digital Banking Vendor Evaluation
You want a frictionless customer experience, that leverages the use of customer data, to design a rich environment that is consistent experiences across the Bank’s multiple channels.
CCG Catalyst has a unique approach to identifying a customized customer experience for our clients. Our approach is known as 4-DTM, a Design Thinking strategic methodology. Our award winning 4-DTM methodology is a collaborative approach, that builds on and encompasses four dimensions to uncover the knowledge, insights, creativity, and strategy to define your customer experience solutions. Our method sheds light on valuable insights by placing your customers at the center of process. The 4-DTM phases are Discovery, Define, Diverge and Defend and supported by deep rich insights.
With our 4-DTM methodology CCG Catalyst will build business requirements based upon the client requirements.
CCG Catalyst Negotiation CCG Catalyst Evaluation √
Evaluation Charter √
Number of Vendors Unlimited
CCG Catalyst Evaluator™ √
Scoring System & Analysis √
Technology Discussion √
Configuration & Pricing Request √
Total Solution Cost of Ownership Model √
Final Vendor Selection √