What Consumers Want
What Consumers Want January 5, 2022 By: Kate Drew As we begin 2022, it seemed fitting to kick off our first research snapshot of the year
Where Will 2022 Take Us?
By: Paul Schaus President, CEO and Founder of CCG Catalyst. Contact: PaulSchaus@ccg-catalyst.com 1-480-744-2240 Follow CCG Catalyst: LinkedIn | Twitter By: Kate Drew Director of Research for
When Will the Economy Recover?
When Will the Economy Recover? January 12, 2022 By: Kate Drew Recovering From the Pandemic Bank execs don’t think the economy will fully recover from
Overdraft Innovators Win Over Consumers
Overdraft Innovators Win Over Consumers January 26, 2022 By: Kate Drew Overdraft and Innovation Late last year, we discussed the overdraft debate in the US and
Integration Fears Hinder AI Adoption
Integration Fears Hinder AI Adoption January 19, 2022 By: Kate Drew AI Barriers in Banking Artificial intelligence (AI) is a buzzy phrase, but it also represents
AI in Banking: Accessible Applications and Use Cases
AI in Banking: Accessible Applications and Use Cases Overview Big banks in the US have poured billions of dollars into artificial intelligence (AI). And with
Banks Face Talent Woes
Banks Face Talent Woes December 29, 2021 By: Kate Drew Banks and Talent When we talk about embracing technology in financial services, we’re usually focused on
Is the Bank Branch Dead?
Is the Bank Branch Dead? December 15, 2021 By: Kate Drew Consumers tend to believe the days of going into a physical bank location are coming
Banks Lag on Serving Younger Customers
Banks Lag on Serving Younger Customers December 8, 2021 By: Kate Drew Banking Younger Generations Banks in the US are unprepared to serve younger generations
Traditional Banks House Just Over Half of Consumer Funds
Traditional Banks House Just Over Half of Consumer Funds December 1, 2021 By: Kate Drew Nontraditional banking providers are siphoning funds away from traditional institutions.
Digital Account Opening in Retail Banking: Competing On First Impression
Digital Account Opening in Retail Banking: Competing on First Impression Overview Digital account opening is cementing its position as a must-have capability for banks of
Are We Done With Overdraft?
Are We Done With Overdraft? November 24, 2021 By: Kate Drew Banks and Overdraft Fees The overdraft debate is heating up in the US. It
The Opportunities of Disruption
By: Paul Schaus President, CEO and Founder of CCG Catalyst. Contact: PaulSchaus@ccg-catalyst.com 1-480-744-2240 Follow CCG Catalyst: LinkedIn | Twitter We say it often these days, “The
Trust Still Reigns With Bank Customers
Trust Still Reigns With Bank Customers November 17, 2021 By: Kate Drew Banking and Trust Brand trust is consumers’ top reason for choosing a primary
Fintech App Downloads Don’t Equal Engagement
Fintech App Downloads Don’t Equal Engagement November 10, 2021 By: Kate Drew Fintech Apps Downloaded vs. Usage Fintech app downloads don’t equal engagement. We’ve long
